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MA in multicultural Communication in Organizations

Copenhagen Business School
Længde: 2 år
Sted: København

Om uddannelsen

Cultures in multicultural organisations

The workforce in multicultural organisations includes employees of varied backgrounds, cultures and professions. At the same time the different cultures and identities are continuously produced and reproduced through interaction. In the MCO programme you will learn to handle the identities, differences and cultural challenges found in multicultural organsations. Theories include organisational culture, identity and network theory, organisational actors (such as stakeholders, groups, subcultures), and organisational change all from an intercultural perspective.

Change and conflict communication

You will gain a profound understanding of the way decisions, results and procedures are shaped and communicated in organisations and work groups; as well as a profound understanding of the role of power, influence, motivation and interpersonal relations - all sustained by communication. Based on major theories of organisational communication you will learn how to develop and implement change and communication strategies with focus on intercultural issues.  

You will develop the ability to analyse conflict and solution potential and to conduct successful communication, negotiation and mediation between employees in the multicultural and dispersed organisation. You will work with theories on argumentation, impression management, negotiation, decision, and intercultural conflict handling. Your skills in conflict handling and communication are trained through negotiation cases and simulations. You will also learn to translate theoretical and analytical insights into practical problem solving and recommendations to management.

Knowledge exchange

Knowledge is essential to the development and performance of organisations. It is created and organised through the flow of information and communication – both formal and informal. Knowledge is influenced by interpersonal factors such as the role of trust and power and not least the technological tools available. Due to different cultural, organisational, and communicative barriers within and between organisations, the knowledge is often dispersed and not exploited to its fullest potential.

You will get both a historical perspective on the knowledge-intensive organisation and an understanding of the current conceptualisations of knowledge work, including the relation between knowledge and cultures. This enables you to recognise the flow of information and communication and to identify the influence of different cultures in organisations for knowledge management practices. You will learn to facilitate knowledge exchange and sharing between and among various stakeholders and employees with different levels of expertise, and different kinds of professional and cultural backgrounds and communicative needs.

English at the highest professional level

During the course of the MCO programme you will also develop excellent communication skills in English. You will acquire and manage knowledge within relevant professional areas e.g. the legal environment and financial reporting, and learn to reproduce this knowledge and communicate it in new contexts for different audiences. You will get hands-on experience working with management information such as annual reports and financial statements, and stakeholder communication in relations to mergers and acquisitions, joint ventures or outsourcing in order to include the new members to the organisation.

You will deal with, analyse and produce many kinds of texts that keep the international organisation together. Your communicative skills in English will furthermore be developed through hands-on experience with interaction, negotiation, discourse, persuasiveness, comprehension and production of complex argumentation and language, genre,and culture-related choices and strategies.


The MCO programme is a two-year master’s programme that is divided into 4 semesters. The autumn semester runs from September through November with exams in December and January; and the spring semester from February through April with exams in May and June.

First and second semester consist of compulsory courses, third semester of elective courses and fourth semester finishes off the programme with the master thesis

Additional options

In your third semester you can opt for:

  • Going abroad on exchange at a partner university  
  • Doing electives at CBS or another university
  • Doing an internship in a company or organisation in Denmark or abroad


Copenhagen Business School

2000 Frederiksberg C
Solbjerg Plads 3

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